At Dominion English Schools, we see students as individuals and the welfare of our students is very important to us. From the minute you arrive at school you are treated as a member of the family.
Support for New Students:
- We can arrange airport transfers to ensure students are met with a welcoming smile and taken to their accommodation safely. We can also arrange airport assistance to help them with checking-in and finding their departure gates on the way home.
- Each new student is provided with a full orientation on their first day to give them vital information about the school, their classes and life in New Zealand.
- Each student is given a comprehensive welcome pack, including a student handbook which provides key contact details, information on living in a homestay, cultural considerations and even some help with Kiwi slang!
- New students are asked to attend a meeting on the Thursday of their first week. At this meeting, we ensure students are satisfied with their classes and are settling in well at school.
Support for Current Students:
- We have a team of student counsellors and mentors who can speak a number of languages from Japanese to Spanish to Arabic.
- Our Student Welfare Officer offers 24-hour support to students in urgent need.
Support at Home:
- On the rare occasion that a student is unhappy with their homestay, we will find a new family for them free of charge, providing the student notifies the Student Welfare Officer before the Wednesday of their first week.
- We have long standing relationships with most of our homestays and have been placing students with them for many years.
- All homestay families are police vetted and regularly inspected.
Support for Younger Students:
- Our teenage students are placed in carefully selected homestays.
- Airport transfers and airport assistance are provided for teen students.
- Many of our teen class teachers are high school trained and therefore know exactly how to work with teens and keep them engaged.
Support for Older Students:
- Our 50 plus students are placed in homestay accommodation without small children so they can relax and enjoy their free time in New Zealand.
- We also arrange regular social outings with other mature students and members of staff.
Support on the Pathway to Further Study:
- Our academic staff are available to discuss your study goals and options at any time.
- We can provide information and guidance for students who wish to do further study in New Zealand. We have a number of pathway partners and some of our students can even get direct entry into courses without taking the IELTS exam.
- We can provide help and support if you want to find work in New Zealand.